Log a Call in http://helpline.wipro.com

This is an auto-generated mail, please donot reply.If helpline/Tedweb has size restrictions for attachements, please mail to mailadmin@xxxxxxxxx with the reference helpline/tedweb call number.

Dear User,

To enable us to provide improved level of service with status updates along with monitored SLA, we request you to log a call either in http://helpline.wipro.com or http://tedweb.wipro.com as applicable for all Mail Admin queries, problems and requests.

Helpline Categories: - For most of E-mail Administration related issues such as

Account Lockout Problems
Account Renewal Problems
Display Name / Mail ID Change
Dot forward Removal Request
Group Alias Modification Request
Information / Queries
Mail Delay / Mail Bounce
Password Reset
Others

If you have any problem in accessing helpline please contact IMG Helpdesk

Wipro VoiceNet(VoIP): 808-4444
WI Hotline: 082 001
Tel # 91-80-8520408 Extn 4444;
Direct Line: 91-80-511955555
Toll free (from US) # 1-877-462-9477 Option 3, Option 1
Toll free (Europe) #00800 7878 7777 Option 1, Option 4
Email:imghelpdesk@xxxxxxxxx

TEDWEB Categories: -

· Internet Access

· Email Related Requests

1. New E-mail ID Creation

2. E-mail ID Transfer Request

3. E-mail Forward Request

4. Increase Mailbox Size Request

5. Email Group Alias Request

· Remote Access Request

BROADCAST Requests:-

Please mail to broadcast.request@xxxxxxxxx for any broadcast requests.

Request you to kindly co-operate to help us serve you better.

Please note the action will be taken only for the calls logged as above.

Regards

Mail Administrator